Privacy Policy
This Privacy Policy describes how Threads By Cali ("we," "us," or "Threads By Cali") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Introduction
At Threads By Cali, we value the privacy of our customers ("you" or "users"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or make a purchase from our ecommerce shop hosted on Shopify.
Information We Collect
When you visit our website, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information." See the list below for more information about what Personal Information we collect and why.
Device information: We collect information about your device, including the version of the web browser, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site. This information helps us load the Site accurately for you and perform analytics on Site usage to optimize our Site.
Order information: When you place an order, we collect your name, billing address, shipping address, payment information (including credit card numbers or other payment types accepted), email address, and phone number. We use this information to provide products or services to you, fulfill our contract, process your payment, arrange for shipping, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products or services based on your preferences.
Customer support information: If you contact us for customer support, we may collect additional information to provide assistance and support.
Please note that we do not collect or store credit card details or other payment information directly. When you make a purchase, your payment is securely processed by the payment gateway integrated with our Shopify store.
Use of Personal Information
We use the personal information collected to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Send transactional emails, such as order confirmations and shipping notifications
Improve our products, services, and website functionality
Personalize your shopping experience
Send promotional communications (with your consent, if required)
Comply with legal obligations
Third-Party Service Providers
We may engage trusted third-party service providers to assist in operating our business and provide services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Security
We implement reasonable security measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to access, modify, or delete your personal information. If you wish to exercise these rights or have any privacy-related inquiries, please contact us using the information provided in Section 10 of this policy.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Threads By Cali
Cali@threadsbycali.com
By using our website or making a purchase, you acknowledge that you have read and understood this Privacy Policy.
Last updated: June 30, 2023